ALL SALES ARE FINAL
TERMS AND CONDITIONS
Ticket Policies: Tickets will be provided to customers upon boarding the bus on the date of departure . Tickets are counted in front of you upon boarding the bus. Once tickets are received, JZ Tours is not responsible for tickets lost, stolen, or damaged.
Family Friendly Trips: We provide a family friendly trip. There is NO SMOKING on the bus at anytime. JZ Tours does not provide alcoholic beverages during any trip. Alcoholic beverages are permitted on the bus, but CANS or PLASTIC ONLY!! No bottles are allowed on the bus. Small coolers are allowed on the bus and block the aisle for walking passengers. Larger coolers may be put underneath the bus. Folding chairs may be placed under the bus for tailgates. Payment
Policy: Any deposit is non refundable when booking a trip due to strict policies of buses & hotels. Payment schedule must be followed and paid in full within two weeks of scheduled trip. If final payment is not received by their due dates, the card on file will be charged the remaining balance and is NOT subject to a refund if the trip is gone unused. No money is refunded by JZ Tours. JZ Tours will issue a in-store credit only if seats are resold. JZ Tours does not guarantee the resale of your seats for your trip. All cancellations are only accepted by the person booking the trip. All cancellations must be made in writing and not effective until received by JZ Tours. A confirmation email will be returned by JZ Tours upon receipt of cancellation. Not valid without confirmation from JZ Tours. If JZ Tours should cancel a trip for any reason, a full refund will be given. Special policies may apply for certain trips which will be indicated on the advertisement for that specific trip
Bus Seating Preferance Policy: Customers may provide a preference for bus seating upon booking their trip either on phone or online. First priority will be given to customers travelling with children or customers with medical problems or special needs. Otherwise, seating is assigned on a first-come, first-serve basis. Groups traveling together need to advise office on booking date about sitting on the bus and event with other parties.
Itinerary Policy: Itineraries will be provided for customers upon boarding the bus. JZ Tours reserves the right to change or alter any itineraries at any time for any trip.. It is the responsibility of the customer to check JZ Tours.com for departure dates and times that are listed on the web site. Please arrive 15 minutes prior to scheduled departure times. Changes will be posted on the web site and should be checked within 24 hour of scheduled trip.
Travel Policy: JZ Tours cannot be held responsible for the actions of customers travelling, bus companies, hotels, brokers or airlines and not responsible for injuries that occur on the trip.
Hotel Policy: JZ Tours cannot be held responsible for any hotel check-in procedures. JZ Tours does not tolerate offensive behavior of any sort from customers. If there is a situation that occurs, it must be immediately reported to bus driver to be handled. We are responsible for handling situations we are unaware of after the trip is concluded. JZ Tours & the bus driver reserves the right to refuse to transport any person(s) under the influence of alcohol or drugs, or whose conduct is such as to make him/her objectionable to other passengers or the safe operation of the chartered coach. No vulgar or abusive language or rowdiness is allowed! JZ Tours is not responsible for delays, inclement weather, bus breakdowns or any other act of God that may influence your trip. JZ Tours is not responsible for any time changes for any event or venue beyond our control. JZ Tours reserves the right to alter tailgate times due to extenuating circumstances before or after the event.